Delivery Policy

At Metahub.shop, we offer digital products and services related to the metaverse that are delivered electronically to customers. This delivery policy outlines our policies and procedures for the delivery of these products and services.

Delivery Methods:

We deliver our digital products and services electronically. Once your purchase is complete and we have received confirmation of payment, you will receive an email with instructions on how to access your product or service. Please ensure that you provide a valid email address during the purchase process.

Delivery Time:

Delivery times may vary depending on the product or service purchased. Some products and services may be available for immediate download or access, while others may require additional processing time. The estimated delivery time for each product or service will be provided at the time of purchase. If there is any unexpected delay in delivering your product or service, we will notify you via email.

Delivery Restrictions:

Our digital products and services are available for delivery worldwide, unless otherwise specified or prohibited by applicable laws or regulations.

Forfeiture of the Right of Withdrawal:

Due to the nature of digital products and services that are delivered instantly, customers forfeit their right of withdrawal in distance and off-premises contracts under applicable regulations, including the EU Consumer Rights Directive. By purchasing digital products or services on our website, you expressly agree to waive your right of withdrawal.

Cancellation, Returns, and Refunds:

Due to the nature of digital products and services, we generally do not accept cancellations, returns, or refunds once the product or service has been delivered. However, if you encounter any issues or are not satisfied with your purchase, please contact our customer support team at info@thedac.info. We will strive to address your concerns and may, at our discretion, provide a refund or a replacement product or service.

Changes:

We may update our delivery policy from time to time to reflect changes in our practices, products or services, or applicable laws and regulations. Any changes to our delivery policy will be posted on this page, and we encourage you to review this policy periodically to stay informed about our delivery practices.

If you have any questions or concerns about our delivery policy or require assistance with your purchase, please contact our customer support team at info@thedac.info.